Have you ever tested a web server to know how efficiently it works? How many concurrent users can a web server handle? It's not feasible to arrange 100 people with PC and internet access simultaneously accessing google.com Think of the infrastructure requirement when you test for 10000 users (a small number for a site like google). Hence you need a software tool like JMeter that will simulate real-user behaviors and performance/load test your site.
Even though MitrahSoft do lot of clients project works on tight deadlines, we are having interest & responsibility to do open source contributions too